snow backcountry skiing snowboarding

FAQ’s

❊ FAQs

You’ve got questions,
we’ve got answers

    • Valid ski lift pass

    • All mountain ski/snowboard

    • Helmet (can be hired)

    • Layered outerwear, spare goggles and gloves

    • Water and snacks

    • For private backcountry tours we take all abilities and can tailor the tour to your groups level

    • If you’re booking a single seat you need to be intermediate to advanced

    • If you’re a beginner please email us at bookings@fallscreekbackcountry.com.au and we’ll do our best to find a suitable tour for you

    • You don’t need to be a backcountry expert to ride with us but you do need to be a confident rider

    • We will give you a safety briefing before departure and you’ll have a guide with you at all times

    • We’re here to introduce you to all the backcountry has to offer so no need to be nervous. Feel free to email us with any questions at bookings@fallscreekbackcountrytours.com.au

    • We have a minimum of 3 bookings to operate but will work with you to find a tour with other riders

    • If your preferred date does not meet the required minimum to operate we will work with you to move your booking to another day

    • If there are safety concerns with weather we will give you a credit to book again or move you to another day (these credits are transferable)

    • If we are having any issues mechanically that stops your touring from happening, we will issue a full refund

    • Tours commence from the containers in between Eagle and Scotts Chair Lifts.

    • If we are unable to operate due to weather we will either roll your booking over to the next suitable day or issue you a credit that can be used the same season or the next if you’re not going to make it back. We’re happy for these credits to be passed on to others. Just get in touch and let us know whose details to change it too. Email us at bookings@fallscreekbackcountry.com.au

    • All winter months offer different opportunities in the backcountry. July school holidays is a great time to beat the traffic inbounds. August offers the most stable snow, and September has the most blue bird days. There’s never a bad time to book a tour with us.

    • While you’re not required to hike or carry heavy equipment, you need to be fit enough for 10-12 laps within a 2-3 hour window. If you need a break you can always hang out for a run or 2 and catch your breath.